Privacy Policy

Last updated: 6 May 2026

This Privacy Policy explains how Pusat Tuisyen Akademik Medalion (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our website akademikmedalion.com, register for classes, communicate with us, or use any of our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details from students and parents/guardians:

• Full Name
• Email Address
• Phone Number
• Home Address
• Student’s Age & School Level
• Billing & Payment Information (processed securely via integrated payment gateways)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited & time spent on the website
• Cookies and usage data

2. How We Use Your Information

We use the collected information for:

• Student registration and class enrollment
• Processing payments and issuing invoices/receipts
• Providing updates on classes, schedules, exams, or academic matters
• Communicating with parents and students
• Improving our website and services
• Managing attendance and academic progress
• Ensuring security and preventing fraudulent activities

3. Payment Information

All payment transactions are handled securely through third-party payment providers such as WooCommerce payment gateways.
We do not store your full credit/debit card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience
• Remember login sessions
• Analyze website performance
• Display relevant content

You may disable cookies in your browser settings, but some features may not function properly.

5. Sharing & Disclosure of Information

We do not sell or rent your personal information.
We may share your information only with:

• Service providers involved in payments, hosting, or analytics
• Government authorities if required by law
• Internal academic and administrative staff

All personnel handling data are required to maintain strict confidentiality.

6. Data Protection & Security

We implement appropriate technical and administrative measures, including:

• Encrypted website connection (SSL)
• Secured databases
• Restricted access to personal information
• Regular monitoring of security risks

However, no method of transmission over the Internet is 100% secure. We strive to protect your data to the best of our ability.

7. Children’s Privacy

We collect student information only with parental or guardian consent.
Parents have the right to request access, correction, or deletion of their child’s data.

8. Your Rights

You may at any time:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your account (subject to legal/academic requirements)
• Opt out of non-essential communication

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

Pusat Tuisyen Akademik Medalion
Email: teena@akademikmedalion.com
Phone: 017-486 8259
Website: akademikmedalion.com