Terms & Conditions

Last Updated: 6 May 2026

Welcome to Pusat Tuisyen Akademik Medalion (“we”, “our”, or “us”).
These Terms & Conditions govern your use of our website akademikmedalion.com, our tuition services, online classes, physical classes, and all related academic programs.

By accessing our website or enrolling in our services, you agree to be bound by these Terms & Conditions.

1. Definitions

“Student” refers to any individual enrolled in our tuition program.
“Parent/Guardian” refers to the person responsible for the student’s enrollment and payments.
“Services” refers to all classes, programs, online sessions, materials, or activities conducted by us.
“Website” refers to akademikmedalion.com.

2. Enrollment & Registration

Registration must be completed by a parent/guardian for students under 18.
All details provided during registration must be accurate and up to date.
We reserve the right to accept or reject any enrollment at our discretion.

3. Class Schedules

Class schedules will be provided upon enrollment.
We reserve the right to update, change, or replace any class schedule if necessary.
Any changes will be communicated through WhatsApp, email, or our official channels.

4. Fees & Payment Terms

All tuition fees must be paid before classes commence each month.
Payments can be made through our website using WooCommerce-supported payment gateways.
Failure to pay on time may result in suspension of class access.
Fees paid are non-refundable, except for specific circumstances outlined under Section 12 (Refund Policy).

5. Attendance & Punctuality

Students are expected to attend classes on time.
For online classes, students must join using their registered name.
Missed classes will not be refunded unless caused by technical or scheduling issues on our side.

6. Conduct & Discipline

Students are required to:

Maintain respectful behavior towards teachers and peers.
Avoid any disruptive actions during classes.
Follow all instructions given by teachers or administrative staff.

We reserve the right to suspend or terminate enrollment for repeated misconduct.

7. Learning Materials & Intellectual Property

All learning materials, notes, modules, videos, and class recordings remain the intellectual property of the center.
Students/parents may not copy, share, resell, distribute, or publish any materials without permission.
Unauthorized distribution may result in legal action.

8. Online Classes & Technical Requirements

For online learning, students must ensure:

Stable internet connection
Working microphone and camera (if required)
Use of Zoom, Google Meet, or any platform specified

We are not responsible for disruptions caused by the student’s device or internet issues.

9. Parental Responsibilities

Parents/guardians agree to:

Ensure timely payment of fees
Monitor student progress
Provide correct contact details
Ensure a conducive learning environment at home for online classes

10. Privacy & Data Protection

We collect personal information for academic and administrative purposes only.
Please refer to our Privacy Policy for detailed information on data usage and protection.

11. Limitation of Liability

We are not liable for:

Any loss caused by misuse of our website
Technical issues beyond our control
Indirect, incidental, or consequential damages
Loss of data, profits, or business interruption arising from service usage

Our total liability, under any circumstance, will not exceed the total fees paid in the last 3 months.

12. Refund Policy

Refunds may be considered only under these conditions:

Class cancellation initiated by the center
Serious medical conditions preventing attendance (with proof)
System or administrative errors on our side

Trial classes are provided where applicable.
Refunds due to personal reasons, scheduling conflicts, or student non-attendance are not eligible.

13. Suspension or Termination of Service

We may suspend or terminate enrollment if:

Fees are unpaid
Student repeatedly violates class rules
Misuse of learning materials occurs
Fraudulent registration information is detected

No refunds will be provided in cases of termination due to misconduct.

14. Changes to Terms

We may revise these Terms & Conditions at any time.
Updates will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Pusat Tuisyen Akademik Medalion
Email: teena@akademikmedalion.com
Phone: 017-486 8259
Website: akademikmedalion.com